Field Messenger

Before you start: the office creates your account. Use the email and password they give you. If you do not have them, contact the office.

iPhone

1. Open app.naturalccs.com in Safari, outside a private tab.
2. Tap Share (the square with an arrow). It may be inside Safari’s More menu. Choose Add to Home Screen; scroll down if needed.
3. If shown, leave Open as Web App turned on, then tap Add.
4. Open the new Field Msg icon on your Home Screen and sign in there. You may need to sign in again even if you already signed in through Safari.

iPhone notifications require iOS 16.4 or newer.

Android

1. Open app.naturalccs.com in Chrome, outside an Incognito tab.
2. Tap Chrome’s three-dot menu → Add to Home screen → Install. Some phones show Install app directly. Follow the prompts.
3. Open Field Msg from your Home Screen or app list and sign in.

Turn on and test alerts · both phones

1. Inside the app, tap Phone alerts · setup / test, then Enable alerts. Choose Allow when your phone asks.
2. Tap Send test, then tap the notification that arrives. This confirms the test reached your phone.
3. Try another test with the app in the background and the screen locked. If it does not arrive, check notification permissions and Focus/Do Not Disturb, then ask the office for help.

Already saved it? Keep your existing icon

You normally do not need to delete or reinstall it. The saved app uses the updated website.

Finish any message you are typing, then tap Update ready if shown, or tap the refresh symbol beside Today’s clients. Check About for the version and last-updated time.

If your old icon opens a different website, or opens only a browser bookmark and alerts will not enable, ask the office to check it before removing anything.

Apple’s installation guide · Chrome’s installation guide